Job Description
Built on over 20 years of experience, ExpressPoint provides high quality multi-vendor depot repair and supply chain services at the lowest total cost. Serving large OEMs, field service providers, and 3PLs that support distributed IT and data center customers, we deliver 1.6 million global shipments annually at a 98%+ fill rate from ISO 9001:2008 certified facilities in the United States and Mexico. Our customers experience improved asset utilization and field force effectiveness, lower total cost and complete satisfaction.
ExpressPoint At-a-Glance:
- More than 20 years of industry experience
- Industry-leading quality and delivery performance
- Loyal Fortune 500 customer base
- 25,000+ repairs per month
- 100,000+ units shipped/month
- Support 40+ technologies from 250+ OEMs
- Secured inventory locations
- C-TPAT certified
- HIPAA, RoHs, regulatory and environmental compliance
- Experienced leadership team
- 300+ employees
- Privately held
> Job Description
(Full Time)
Location: El Paso, TX
Shift: 1st Shift
Hours: 7:30am-4:00pm, Monday-Friday (occasional overtime & Saturdays)
Pay: $16.00/hr + Benefits
ExpressPoint Technology Services, Inc., a distributor of a broad range of technology products and depot maintenance services, has full-time opportunities for an electronics repair technician in our East El Paso facility.This position will perform diagnostic and component level repair for handheld devices, laptops and/or network equipment. Previous computer hardware repair experience is a plus, but we are willing to train the right candidate with an electronics degree or other types of electronics repair experience. Must have experience soldering with surface mount components. Fine pitch or micro soldering experience is a plus.
JOB DUTIES AND RESPONSIBILITIES
- Connecting, configuring and troubleshooting networking equipment.
- Perform diagnostic and configure handheld devices as well as troubleshoot failures and replace components.
- Basic laptop diagnostic and repair failing parts.
- Basic understanding of schematics, and ability to logically trace a fail on a device or pc board.
- Interfaces with other Technicians and Engineers to resolve problems and make improvements.
- Performs basic solder rework tasks and/or operates rework equipment as trained.
- Cross train on multiple positions/products as needed.
- Ensure timely, tactful, and respectful communication with all internal and external customers.
- Follow all policies and procedures.
- Performs other duties and special projects as assigned.
Education
- AA/AS in Electronics and/or 2 years post-high school trade school or military training in electronics
- An equivalent combination of education and experience
Experience
- Minimally 2 + years of directly related experience depending on education level
Other Skills and Abilities
- Strong sense of urgency.
- Ability to perform job duties with minimal supervision.
- Good customer service skills.
- Ability to work overtime as needed to support customer orders.
- Effectively communicates with technical team to resolve issues or propose improvements.
- Basic understanding of networking components and setups.
- Read and interpret electronic guides, manuals, and schematics.
- Ability to troubleshoot electronic circuits to the component level.
- Utilize basic electronic test equipment and in-house diagnostic software.
- Perform solder rework to replace through hole and surface mount components.
- Mechanically inclined in use of basic hand tools.
- Effective use of MS Office software.
At ExpressPoint, we offer a great benefits package. Our health, dental, vision and life insurance coverage begin on your first day of employment! We also offer paid vacations, holidays, 401K, short term and long term disability, and tuition reimbursement.
Job Tags
Full time, Temporary work, Monday to Friday, Shift work, Day shift